Frequently Asked Questions
Everything you need to know about our matcha, shipping, and more.
What is your return policy?
We offer a 30-day return policy for all unused products.
Do you offer international shipping?
Yes, we ship worldwide with various shipping options.
How long does shipping take?
Shipping times vary by location, but typically take 5-10 business days.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay.
Is your matcha organic?
Yes, all of our matcha is certified organic and sourced from sustainable farms.
Do you offer subscriptions?
Yes, we offer monthly subscription plans with discounts and free shipping.